FAQs

A: Our scheme is open to:

• Schools
• Nurseries
• Colleges
• Local and National Charities
• Places of Worship
• Supermarkets
• Waste management companies
• Commercial industrial estates
• Youth clubs
• Libraries
• Sports centres
• Pubs
• Restaurants
• Hotels
• Local Councils

A: Yes, you have 2 options:

1. We will pay 40p per kilo for your reusable donations as we collect from you throughout the year.
2. We will pay an annual one-time-only, up-front payment of £250 for your reusable donations.

A: No, it's completely free! We even take care of the design and branding for you.

A: Yes, we strongly encourage regular collections allowing you and us to keep a clean environment in the installed location.

A: Recycled Clothing Banks (under the umbrella of Green People London Ltd) takes the protection of our clients and our company very seriously. To this end, we hold the following insurances: Public Liability, Products Liability, Employers Liability, Tools and Trade Materials and Terrorism. We are underwritten by Thistle Underwriting Services to the value of £5,000,000.

A: Once we have collected and emptied your bin, all items are hand sorted and separated for specific destinations around the world. All Grade A clothes consist of being 100% wearable, in good shape and colour with no marks or stains and these will be sent to shops just like the second-hand shops we have in the UK. We supply shops in Russia, Ukraine, Poland, Lithuania, The Czech Republic and many more countries where they will be resold to help those struggling communities.

All Grade B clothing and school wear would go further afield to our partners in Africa, Ghana, Cameroon and The Ivory Coast and may be over-washed, slightly misshapen or have small marks on. Any bedding that is donated also gets a second lease of life by being used as dust sheets for painting garages and shops or cut up for rags in car washes – so a massive 85% gets a second use.

Closer to home and here in the UK, all new underwear including new socks are given to our charity partner, Hands On London, whose volunteers distribute these to our vulnerable homeless people on the streets of London. Similarly, any sleeping bags are donated to our homeless charities and we have recently donated a generous supply to The Spitalfields Crypt Trust.

We quite often receive new balls of knitting wool which we pass on to knitting enthusiasts who make soft toys for children and donate them to paediatric hospitals and children’s charities; nothing is wasted.

A: Yes, by sitting a textile bank in a prominent position it will encourage people of your local community to recycle their textiles in an environmentally friendly way and reduce landfill.

A: Any dry textiles can be put into any of our textile recycling bins, but not all would be paid at our ton rate. Items that are not paid for would be sent to third world countries free of charge, so you can be assured that nothing will be filling our landfill sites.

A: Yes, this can be done direct by you or us with your written permission.

A: Absolutely not. All we ask is for one month's notice to arrange a collection of your textile bank.

A: Yes, we do accept school uniforms and other school wear but these items will NOT count towards your collection total. However, we do have a sister website where you can donate school uniforms FREE of charge to help families who need support. Please see www.freeuniforms4kids.co.uk

A: Unfortunately, no. Under the terms and conditions of our business insurance we must be the only keyholders to help reduce the risk of losing keys and more importantly, preventing accidents such as trapped fingers. We take the health and safety of our staff and clients very seriously. Even if you are willing to sign a disclaimer, we would not be able to supply you with a key.